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Website Terms and Conditions


For the course(s) on the platform you will need an account and password, the account should be maintained, kept safe and private.  You are responsible for all activities on your personal account.  You should be at the age of consent for IAU eacademy online courses according to the law of your country. If you suspect that someone other than yourself is using your account, you should notify us and contact us at

When you purchase, enrol and sign up for a course you must ensure you have provided IAU eAcademy accurate information, including when submitting work and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that occurs on your account, including for any harm or damage (to IAU eAcademy or anyone else) caused by someone using your account without your permission. You may not share your account login credentials with anyone else.  This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account.  If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed.

You are responsible for what happens with your account and IAU eAcademy will not intervene in disputes between students or tutors who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our us at  We may request some information from you to confirm that you are indeed the owner of your account.

Students and tutors must be at least 10 years of age (supervised by an adult, parent or guardian) to create an account on IAU eAcademy and use the Services.  If you are younger than 18 but above the required age for consent to use online services where you live (for example in the US 13 or 16 in Ireland, and or under 12), you may not set up an account, but we encourage you to invite a parent or guardian to open an account and help you enrol on courses that are appropriate for you.  If you are below this age of consent to use online services (without supervised by an adult, parent or guardian), you may not create a IAU eAcademy account. If we discover that you have created an account that violates these rules, we will terminate your account. Under our terms and conditions.  To submit a course for publication, you may be requested to verify your identity before you are authorized to submit a course for publication on IAU eAcademy’s website platform.

You can terminate your account at any time by following the steps in your personal account or contacting us at  Check our Privacy Policy to see what happens when you terminate your account.

2. Course Enrolment and Access

When you enrol on a course, you have the right to view the course on IAU eAcademy and you cannot use the course for any other purpose. This means you cannot transfer or resell IAU eAcademy courses in any way you do not have the right to.

When IAU eAcademy Instructors publish agreed by IAU eAcademy or, Organisations, give IAU eacademy the right to publish on our platform and Services they grant IAU eAcademy a license to offer the courses to students.  This means that we have the right to sub-license the course to the students who enrol on the course. As a student, when you enrol on a course, whether it is a free or paid course, you have the right to view the course via the IAU eAcademy platform and Services, and IAU eAcademy are the licensor of the Courses, and the courses are not sold to you.  You do not have the right to resell the course in any manner (including by sharing account information with a purchaser or illegally downloading the course and sharing it on other sites).

IAU eAcademy, grants you (as a student) a limited, non-exclusive, non-transferable right to access and view the courses and associated content for which you have paid all required fees, solely for your personal, non-commercial, educational purposes through the IAU eAcademy Platform Services, in accordance with these Terms and any conditions or restrictions associated with a particular courses or feature of IAU eAcademy Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any course unless we give you explicit permission to do so in a written agreement signed by IAU eAcademy or IAU eAcademy authorized representative.  This also applies to content you can access via any of our platform Services.

We generally give a twelve months access to view the course(s) to our students when they enrol on a course.  However, we reserve the right to revoke any right to access and use courses at any point in time in the event where we decide or are obligated to disable access to a course due to legal or policy reasons, for example, if the course you enrolled in is the object of a copyright complaint, or if we determine its content violates our terms and conditions.  The twelve month’s access is not applicable to add-on features and services associated with a course.  For example, translation course or any other relevant information of courses may be disabled by IAU eAcademy at any time.  To clarify, the twelve month’s access is for the course content but not to the instructor.

Instructors may not grant rights of IAU eAcademy courses to students directly, and any such direct right shall be null and void and a violation of these Terms and Conditions.

3. Cancellation Policy, Payments, Credits and Refunds

Purchases made from us.
Under this policy, you may cancel your purchase of the course within the period of 14 calendar days from the date on which the contract of purchase is concluded. This is called a "Cancellation Period". Note that if you redeem your voucher during the Cancellation Period, you expressly request us to begin providing the course materials and you acknowledge that you lose your right to cancel the purchase of the course and get any refund for it.

You agree to pay the fees for courses that you purchase, and you authorize us to charge your debit or credit card or process other means of payment (such as Paypal, Stripe, Visa, direct debit, or mobile wallet) for those fees. IAU eAcademy works with third party payment processing partners to offer you the most convenient payment methods in your country and to keep your payment information secure.


See our Privacy Policy for more details.

When you make a purchase, you agree not to use an invalid or unauthorized payment method.  If your payment method fails and you still get access to the course you are enrolling in, you agree to pay us the corresponding fees within fourteen (14) days of notification from us. We reserve the right to disable access to any course for which we have not received adequate payment.

3.1 Payments, Credits and Refunds

If the course you purchased is not what you were expecting, you can request, within 14 days of your purchase of the course, that IAU eAcademy apply a refund to your account. We reserve the right to apply your refund as a refund credit or a refund to your original payment method, at our discretion, depending on capabilities of our payment processing partners, the platform from which you purchased your course (website, mobile or TV app), and other factors. No refund is due to you if you request it after the 14-day guarantee time limit has passed.  However, if a course you previously purchased is disabled for legal or policy reasons, you are entitled to a refund beyond this 14-day limit. IAU eAcademy also reserves the right to refund students beyond the 14-day limit in cases of suspected or confirmed account fraud.

To request a refund email at  As detailed in the Instructor Terms, instructors agree that students have the right to receive these refunds.

If we decide to issue refund credits to your account, they will be automatically applied towards your next course purchase on our website, but can’t be used for purchases in our mobile or TV applications. Refund credits may expire if not used within the specified period, and have no cash value, in each case unless otherwise required by applicable law.

At our discretion, if we believe you are abusing our refund policy, such as if you’ve consumed a significant portion of a course that you want to refund or if you’ve previously refunded a course, we reserve the right to deny your refund, ban your account, and/or restrict all future use of the Services. If we ban your account or disable your access to a course due to your violation of these Terms you will not be eligible to receive a refund.

3.2 Gift and Promotional Codes

IAU eAcademy or our partners may offer gift and promotional codes to students.  Certain codes may be redeemed for gift or promotional credits applied to your IAU eAcademy account, which then may be used to purchase eligible courses on our platform, subject to the terms included with your codes. Other codes may be directly redeemable for specific courses. Gift and promotional credits cannot be used for purchases in our mobile or TV applications.

These codes and credits, as well as any promotional value linked to them, may expire if not used within the period specified in your IAU eAcademy account. Gift and promotional codes offered by IAU eAcademy may not be refunded for cash, unless otherwise specified in the terms included with your codes or as required by applicable law. Gift and promotional codes offered by a partner are subject to that partner’s refund policies. If you have multiple saved credit amounts, IAU eAcademy may determine which of your credits to apply to your purchase. For more details you can email us to check out any information on terms included with your codes.

3.4 Pricing

The prices of courses on IAU eAcademy are determined based on the terms of IAU eAcademy or the Instructor’s Terms or agreed promotions.  For example, in some instances, the price of a course offered on the IAU eAcademy website may not be exactly the same as the price offered on our mobile or other applications of IAU eAcademy, due to mobile platform providers’ pricing systems and their policies around implementing sales and promotions.

We may run promotions and sales for our courses and certain courses are only available at discounted prices for a set period of time.  The price applicable to a course will be the price at the time you complete your purchase of the course at checkout.  Any price offered for a particular course may also be different when you are logged into your account from the price available to users who are not registered or logged in, because some of our promotions are available only to new users.

If you are logged into your account, the listed currency you see is based on your location when you created your account.  If you are not logged into your account, the price currency is based on the country where you are located.  We do not enable users to see pricing in other currencies.

If you are a student located in a country where use and sales tax, goods and services tax, or value-added tax is applicable to consumer sales, we are responsible for collecting and remitting that tax to the proper tax authorities.  Depending on your location, the price you see may include such taxes, or tax may be added at checkout.

4. Content and Behaviour Rules

IAU eAcademy’s platform website must be used for lawful purposes.  You are responsible for all the content that you post on our platform.  You should keep the reviews, questions, posts, courses and other content you upload in line with the law, our rules for your safety and respect intellectual property rights of others.  We can ban your account for repeated or major offences.  If you think someone is infringing your copyright on our platform, inform us of this.

You may not access or use the Services or create an account for unlawful purposes. Your use of the Services and behaviour on our platform must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you.

You may not access our Services if you are from a territory where UK businesses are prohibited from engaging in business (such as Cuba, Iran, North Korea, Sudan, or Syria) or if you have been designated a Specially Designated National, Denied Person, or Denied Entity by the UK government.  Further, you agree not to upload any content or technology (including information on encryption) whose export is specially controlled under the Export Administration Regulations or other applicable regulations.

If you are a student, the Services enable you to ask questions to the instructors of courses you are enrolled in, and to post reviews of courses.  For certain courses, the instructor may invite you to submit content as “homework” or tests.  Do not post or submit anything that is not yours.

If you are an instructor, you cannot submit courses for publication on the platform although you can communicate with the students who have enrolled in your courses.  In both cases, you must abide by the law and respect the rights of others: you cannot post any course, question, answer, review or other content that violates applicable local or national laws or regulations of your country.  You are solely responsible for any, and actions you post or take via the platform and Services and their consequences.

Instructors if we are put on notice that your behaviour violates our rules or if we believe your content or behaviour is unlawful, inappropriate, or objectionable (for example if you impersonate someone else), we may remove your content from our platform. IAU eAcademy complies with copyright laws. See our intellectual property section out our for more details.

IAU eAcademy has discretion in enforcing these Terms and our Trust & Safety Guidelines. We may terminate or suspend your permission to use our platform and Services or ban your account at any time, with or without notice, for any or no reason, including for any violation of these Terms, if you fail to pay any fees when due, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, or if we suspect that you engage in fraudulent or illegal activities, or for any other reason in our sole discretion. Upon any such termination, we may delete your account and content, and we may prevent you from further access to the platforms and use of our Services. Your content may still be available on the platforms even if your account is terminated or suspended. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our platforms and services.

If one of our instructors have infringed our rules please let us know.

5. IAU eAcademy’s Rights to Content Your Post

You retain ownership of the content you post our platform.  We are allowed to share your content to anyone through any media, including promoting it via advertising on other websites. The content you post as a student or instructor remains yours. By posting other content, you allow IAU eAcademy to reuse and share it but you do not lose any ownership rights you may have over your content.

When you post content, comments, questions, reviews, and when you submit to us ideas and suggestions for new features or improvements, you authorize IAU eAcademy to use and share this content with anyone, distribute it and promote it on any platform and in any media, and to make modifications or edits to it as we see fit.

In legal language, by submitting or posting content on or through the platforms, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your content (including your name and image) in any and all media or distribution methods (existing now or later developed). This includes making your content available to other companies, organizations, or individuals who partner with IAU eAcademy for the syndication, broadcast, distribution, or publication of content on other media, as well as using your content for marketing purposes. You also waive any rights of privacy, publicity, or other rights of a similar nature applicable to all these uses, to the extent permissible under applicable law. You represent and warrant that you have all the rights, power, and authority necessary to authorize us to use any content that you submit. You also agree to all such uses of your content with no compensation paid to you.

6. Using IAU eAcademy at Your Own Risk

Our platform model means we do not review or edit the courses for legal issues, and we are not in a position to determine the legality of course content. We do not exercise any editorial control over the courses that are available on the platform and, as such, do not guarantee in any manner the reliability, validity, accuracy, or truthfulness of the courses. If you enrol in a course, you rely on any information provided by us at your own risk.

By using the Services, you may be exposed to content that you consider offensive, indecent, or objectionable.  IAU eAcademy has no responsibility to keep such content from you and no liability for your access or enrolment in any course, to the extent permissible under applicable law.  This also applies to any courses relating to health, and wellness.  You acknowledge the inherent risks and dangers in the strenuous nature of these types of courses, and by enrolling in such courses you choose to assume those risks voluntarily, including risk of illness, bodily injury, disability, or death. You assume full responsibility for the choices you make before, during, and after your enrolment in a course.

When you interact directly with a student or an instructor, you must be careful about the types of personal information that you share. While we restrict the types of information instructors may request from students, we do not control what students and instructors do with the information they obtain from other users on the platform. You should not share your email or other personal information about you for your safety.

We do not hire or employ instructors nor are we responsible or liable for any interactions involved between instructors and students. We are not liable for disputes, claims, losses, injuries, or damage of any kind that might arise out of or relate to the conduct of instructors or students.

When you use our Services, you will find links to other websites that we don’t own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of information about you. You should also read their terms and conditions and privacy policies.

7. IAU eAcademy’s Rights

We own the IAU eAcademy platform Services, including the website, present or future apps and services, and things like logos, API, code, and content created by ourselves and other owners.  You can’t tamper with those or use them without authorization.

All right, title, and interest in and to the IAU eAcademy platform and Services, including our website, our existing or future applications, our APIs, databases, and the content our other owners or partners submit or provide through our Services (but excluding content provided by instructors and students) are and will remain the exclusive property of IAU eAcademy and its owners. Our platforms and services are protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries.  Nothing gives you a right to use the IAU eAcademy name or any of the IAU eAcademy trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding IAU eAcademy or the Services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.

You may not do any of the following while accessing or using the IAU eAcademy platform and Services:

  • access, tamper with, or use non-public areas of the platform (including content storage), IAU eAcademy’s computer systems, or the technical delivery systems of IAU eAcademy’s service providers.

  • disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan, or test the vulnerability of any of our systems.

  • copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on the IAU eAcademy platform or Services.

  • access or search or attempt to access or search our platform by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our website, mobile apps, or API (and only pursuant to those API terms and conditions). You may not scrape, spider, use a robot, or use other automated means of any kind to access the Services.

  • in any way use the Services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as Udemy); or interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the Services.

8. Miscellaneous Legal Terms

These Terms and Conditions like any other contract, and they important legal terms that protect us from the countless things that could happen which clarify the legal relationship between IAU eAcademy and you.

8.1 Binding Agreement

You agree that by registering, accessing, or using our Services, you are agreeing to enter into a legally binding contract with IAU eAcademy.  If you do not agree to these Terms, do not register, access, or otherwise use any of our Services.

If you are an instructor accepting these Terms and using our Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so.

Any version of these Terms in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict.

These Terms (including any agreements and policies linked from these Terms) constitute the entire agreement between you and us (which include, if you are an instructor, the Tutor or Instructor Terms and policy promotions.

If any part of these Terms is found to be invalid or unenforceable by applicable law, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in effect.

Even if we are delayed in exercising our rights or fail to exercise a right in one case, it doesn’t mean we waive our rights under these Terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it doesn’t mean we waive our rights generally or in the future.

The following sections shall survive the expiration or termination of these Terms: Sections 1 Accounts 2 (Course Enrolment and 12 months Access), 3 Payment, Credits, and Refund 4 Content and Behaviour Rules 5 (IAU eAcademy’s Rights to Content Your Post), 6 (Using IAU eAcademy at Your Own Risk), 7 (IAU eAcademy’s Rights), 8 (Miscellaneous Legal Terms), and 9 (Dispute Resolution).

8.2 Disclaimers

It may happen that our platform is down, either for planned maintenance or because the website has gone down. It may happen that one of our instructors is making misleading statement may require correcting. It may also happen that we encounter security issues.  These are just examples. You accept that you will not have any recourse against us in any of these types of cases where things don’t work out right.  In legal, more complete language, the Services and their content are provided on an “as is” and “as available” basis. We (and our affiliates, suppliers, partners, and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the Services or their content, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We (and our affiliates, suppliers, partners, and agents) make no warranty that you will obtain specific results from use of the Services. Your use of the Services (including any content) is entirely at your own risk. Some jurisdictions don’t allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

We may decide to cease making available certain features of the Services at any time and for any reason.  Under no circumstances will IAU eAcademy or its affiliates, suppliers, partners or agents be held liable for any damages due to such interruptions or lack of availability of such features.

We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or other relevant to this thereto, or government restrictions.


8.3 Limitation of Liability

There are risks inherent to using our Services, this is just an example, if you enrol in a health and wellness course like yoga, and you injure yourself.  You fully accept these risks and you agree that you will have no recourse to seek damages against even if you suffer loss or damage from using our platform and Services. In legal, more complete language, to the extent permitted by law, we (and our group companies, suppliers, partners, and agents) will not be liable for any indirect, incidental, punitive, or consequential damages (including loss of data, revenue, profits, or business opportunities, or personal injury or death), whether arising in contract, warranty, tort, product liability, or otherwise, and even if we’ve been advised of the possibility of damages in advance. Our liability (and the liability of each of our group companies, suppliers, partners, and agents) to you or any third parties under any circumstance is limited to the greater of one hundred pounds (£100) or the amount you have paid us in the twelve (12) months before the event giving rise to your claims. Some jurisdictions don’t allow the exclusion or limitation of liability for consequential or incidental damages, so some of the above may not apply to you.

8.4 Indemnification

If you behave in a way that gets us in legal trouble, we may exercise legal recourse against you. You agree to indemnify, defend (if we so request), and hold harmless IAU eAcademy, our group companies, and their officers, directors, suppliers, partners, and agents from an against any third-party claims, demands, losses, damages, or expenses (including reasonable attorney fees) arising from (a) the content you post or submit, (b) your use of the Services (c) your violation of these Terms, or (d) your violation of any rights of a third party. Your indemnification obligation will survive the termination of these Terms and your use of the Services.

8.5 Governing Law and Jurisdiction

When these Terms mention “IAU eAcademy,” they’re referring to the IAU eAcademy entity that you’re contracting with. If you’re a student, your contracting entity and governing law will generally be determined based on your location.

If you’re a student located in India, you’re contracting with IAU eAcademy UK and these Terms are governed by the laws of UK, without reference to its choice or conflicts of law principles, and you consent to the exclusive jurisdiction and venue of the courts in England.

If you’re a student located in a geographical region other than India, or if you’re accessing our Services as an instructor, you’re contracting with IAU eAcademy Ltd, UK and these Terms are governed by the laws of the UK without reference to its choice or conflicts of law principles. In cases where the “Dispute Resolution” section below doesn’t apply to you, you consent to the exclusive jurisdiction and venue of courts in England.

8.6 Legal Actions and Notices

No action, regardless of form, arising out of or relating to this Agreement may be brought by either party more than one (1) year after the cause of action has accrued, except where this limitation cannot be imposed by law.

Any notice or other communication to be given hereunder will be in writing and given by registered or certified mail return receipt requested, or email (by us to the email associated with your account or by you to

8.7 Relationship Between Us

You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.

8.8 No Assignment

You may not assign or transfer these Terms (or the rights and licenses granted under them). For example, if you registered an account as an employee of a company, your account cannot be transferred to another employee. We may assign these Terms (or the rights and licenses granted under them) to another company or person without restriction. Nothing in these Terms confers any right, benefit, or remedy on any third-party person or entity. You agree that your account is non-transferable and that all rights to your account and other rights under these Terms terminate upon your death.

9. Dispute Resolution

If there is a dispute, our admin team are happy to assist resolve the issue.  It that does solve the issue and you live in England or the UK, your option are to go to a small claims court, or bring a claim in binding arbitration;  you may not bring that claim in another court or participate in a non-individual class action against IAU eAcademy.

This Dispute Resolution section applies only if you live in the United Kingdom. Most disputes can be resolved, so before bringing a formal legal case, please first try contacting our Admin Support Team. 

9.1 Small Claims

Either of us can bring a claim in small claims court in (a) UK, (b) the county where you live, or (c) another place we both agree on, as long as it qualifies to be brought in that UK court.

9.2 Going to Arbitration

If we can’t resolve our dispute amicably, you and IAU eAcademy agree to resolve any claims related to these Terms (or our other legal terms) through final and binding UK arbitration, regardless of the type of claim or legal theory.  If one of us brings a claim in court that should be arbitrated and the other party refuses to arbitrate it, the other party can ask a court to force us both to go to arbitration (compel arbitration).  Either of us can also ask a court to halt a court proceeding while an arbitration proceeding is ongoing.

9.3 The Arbitration Process

Any disputes that involve a claim of less than £10,000 GDP must be resolved exclusively through binding non-appearance-based arbitration.  A party electing arbitration must initiate proceedings by filing an arbitration demand with the UK Arbitration. The arbitration proceedings shall be governed by the UK Commercial Arbitration Rules, Consumer Due Process Protocol, and Supplementary Procedures for Resolution of Consumer-Related Disputes. You and we agree that the following rules will apply to the proceedings: (a) the arbitration will be conducted by telephone, online, or based solely on written submissions (at the choice of the party seeking relief); (b) the arbitration must not involve any personal appearance by the parties or witnesses (unless we and you agree otherwise); and (c) any judgment on the arbitrator’s rendered award may be entered in any court with UK competent jurisdiction. Disputes that involve a claim of more than £10,000 GDP must be resolved per the UK’s arbitration rules about whether the arbitration hearing has to be in-person.

9.4 Non-Class Actions

We both agree that we can each only bring claims against the other on an individual basis. This means: (a) neither of us can bring a claim as a plaintiff or non-class member in a non-class action, consolidated action, or representative action; (b) an arbitrator cannot combine multiple people’s claims into a single case (or preside over any consolidated, class, or representative action); and (c) an arbitrator’s decision or award in one person’s case can only impact that user, not other users, and can’t be used to decide other users’ disputes. If a court decides that this “Non- class actions” clause isn’t enforceable or valid, then this “Dispute Resolution” section will be null and void, but the rest of the Terms will still apply.

9.5 Changes

Notwithstanding the “Updating these Terms” section below, if IAU eAcademy changes this "Dispute Resolution" section after the date you last indicated acceptance to these Terms, you may reject any such change by providing IAU eAcademy written notice of such rejection by letter attached email delivery to IAU eAcademy for the Attn IAU eAcademy Legal deptat, within 30 days of the date such change became effective, as indicated by the "last updated on" language above. To be effective, the notice must include your full name and clearly indicate your intent to reject changes to this "Dispute Resolution" section. By rejecting changes, you are agreeing that you will arbitrate any dispute between you and IAU eAcademy in accordance with the provisions of this "Dispute Resolution" section as of the date you last indicated acceptance to these Terms.

10. Updating These Terms

From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and IAU eAcademy reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means, such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.

Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.

11. How to Contact Us

The best way to get in touch with us is to contact our Admin Support Team. We’d love to hear your questions, concerns, and feedback about our Services. Thanks to our tutors supporting and students learning with us!


Instructors, Tutor  guidelines and Trust and safety guidelines

Instructor Terms

These Instructor Terms were last updated September 25, 2020.

When you sign up to become an instructor on the IAU eAcademy platform, you agree to abide by these Instructor Terms ("Terms"). These Terms cover details about the aspects of the IAU eAcademy platform relevant to instructors and are incorporated by reference into our Terms and Conditions, the general terms that govern your use of our Services.  Any capitalized terms that aren't defined in these Terms are defined as specified in the Terms and Conditions.

As an instructor, you are contracting directly with IAU eAcademy Ltd,  UK regardless of whether another IAU eAcademy subsidiary facilitates payments to you.

1. Instructor Obligations

As an instructor, you are responsible for all content that you post, including, tutor comments, advice to students and on the IAU eAcademy platform website, quizzes, coding exercises, practice tests, assignments, resources, answers, course landing page content, and announcements ("Submitted Content").

You represent and warrant that:

  • you will provide and maintain accurate account information;

  • you own or have the necessary licenses, rights, consents, permissions, and authority to authorize IAU eAcademy to use your Submitted Content as specified in these Terms and Condition Use;

  • your Submitted Content will not infringe or misappropriate any third party's intellectual property rights;

  • you have the required qualifications, credentials, and expertise (including education, training, knowledge, and skill sets) to teach and offer the services that you offer through your Submitted Content and use of the Services; and

  • you will ensure a quality of service that corresponds with the standards of your industry and instruction services in general.

You warrant that you will not:

  • post or provide any inappropriate, offensive, racist, hateful, sexist, pornographic, false, misleading, incorrect, infringing, defamatory or libel content or information;

  • post or transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, or any other form of solicitation (commercial or otherwise) through the Services or to any user;

  • use the Services for business other than providing tutoring, teaching, and instructional services to students;

  • engage in any activity that would require us to obtain licenses from or pay royalties to any third party, including the need to pay royalties for the public performance of a musical work or sound recording;

  • frame or embed the Services (such as to embed a free version of a course) or otherwise circumvent the Services;

  • impersonate another person or gain unauthorized access to another person's account;

  • interfere with or otherwise prevent other instructors from providing their services or courses; or

  • abuse IAU eAcademy resources, including support services.

2. License to IAU-eAcademy

You grant IAU-eAcademy the rights detailed in the Terms and Conditions to offer, market, and otherwise exploit your Submitted Content, and to sublicense it to students for these purposes directly or through third parties. This includes the right to add captions or otherwise modify content to ensure accessibility.

Unless otherwise agreed including any tutors, instructors promotions, you have the right to remove all or any portion of your Submitted Content from the Services at any time. Except as otherwise agreed, IAU-eAcademy's right to sublicense the rights in this section will terminate with respect to new users 60 days after the Submitted Content's removal. However, (1) rights given to students before the Submitted Content's removal will continue in accordance with the terms of those licenses (including any grants within the 12 month’s access) and (2) IAU-eAcademy 's right to use such Submitted Content for marketing purposes shall survive termination.

We may record all or any part of your Submitted Content for quality control and for delivering, marketing, promoting, demonstrating, or operating the Services. You grant IAU-eAcademy permission to use your name, likeness, voice, and image in connection with offering, delivering, marketing, promoting, demonstrating, and selling the Services, your Submitted Content, or IAU-eAcademy's content, and you waive any rights of privacy, publicity, or other rights of a similar nature, to the extent permissible under applicable law.

3. Trust & Safety

3.1 Trust & Safety Policies

You agree to abide by IAU eAcademy 's Trust & Safety Policies, Restricted Topics Policy, and other course quality standards or policies prescribed by IAU eAcademy from time to time. You should check these policies periodically to ensure that you comply with any updates to them. You understand that your use of the Services is subject to IAU eAcademy 's approval, which we may grant or deny at our sole discretion.

We reserve the right to remove courses, suspend pay, refunds, and/or ban instructors for any reason at any time, without prior notice, including in cases where:

  • an instructor or course does not comply with our policies or legal terms (including the Terms of Use);

  • a course falls below our quality standards or has a negative impact on the student experience;

  • an instructor engages in behaviour that might reflect unfavourably on IAU eAcademy or bring IAU eAcademy into public disrepute, contempt, scandal, or ridicule;

  • an instructor engages the services of a marketer or other business partner who violates IAU eAcademy ‘s policies; or

  • as determined by IAU eAcademy in its sole discretion.

3.2 Co-Instructors, Tutors and Teaching Assistants

The IAU eAcademy platform allows you to add other users as co-instructors or teaching assistants for IAU eAcademy courses that you manage. By adding a co-instructor or teaching assistant, you understand that you are authorizing them to take certain actions that affect your IAU eAcademy

Each time you access or use and/or our mobile device application (collectively the "Website"), you are deemed to accept these terms and conditions.

"we" means IAU eAcademy Ltd, and "our" “us” shall be construed accordingly. "you" means the person, firm,  company or organisation browsing and/or using the Website, and "your" shall be construed accordingly.  

Interruptions and Omissions in Service

Whilst we try to ensure that the standard of the Website remains high and to maintain the continuity of it, the internet is not an inherently stable medium, and errors, omissions, interruptions of service and delays may occur at any time. We do not accept any liability arising from any such errors, omissions, interruptions or delays or any ongoing obligation or responsibility to operate the Website (or any particular part of it) or to provide the service offered on the Website. We may vary the specification of this site from time to time without notice.

Links to other Sites

On this site you will be offered automatic links to other sites which we hope will be of interest to you. We do not accept any responsibility for or liability in respect of the content of those sites, the owners of which do not necessarily have any connection, commercial or otherwise, with us. Using automatic links to gain access to such sites is entirely at your own risk.

Information on this Site

Whilst we make every effort to ensure that the information on our Website is accurate and complete, some of the information is supplied to us by third parties and we are not able to check the accuracy or completeness of that information. We do not accept any liability arising from any inaccuracy or omission in any of the information on our Website or any liability in respect of information on the Website supplied by you, any other website user or any other person.

Your Use of this Site

You may only use the Website for lawful purposes when seeking employment or help with your career, when purchasing training courses or when seeking recruitment or recruiting staff. You must not under any circumstances seek to undermine the security of the Website or any information submitted to or available through it. In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of the Website or attempt to decipher, disassemble or modify any of the software, coding or information comprised in the Website.

You are solely responsible for any information submitted by you to the Website. You are responsible for ensuring that all information supplied by you is true, accurate, up-to-date and not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trademark or other intellectual property rights of any person in any jurisdiction. You are also responsible for ensuring that all information, data and files are free of viruses or other routines or engines that may damage or interfere with any system or data prior to being submitted to the Website. We reserve the right to remove any information supplied by you from the Website at our sole discretion, at any time and for any reason without being required to give any explanation.

Information Submitted by You

We will and/or IAU eAcademy Ltd will use information supplied by you to aid the recruitment process and associated administrative functions as well as to facilitate the purchase of training courses made through this website. We will process any data which you provide in completing the online registration or application forms and any further forms, assessments or personal details which you complete or provide to us when using the Website in accordance with relevant data protection legislation. We explain more about your personal data in our Privacy Policy.

Please note that all Third Party recruitment agencies have agreed to our Terms and Conditions and should they be found to be in breach of the Terms and Conditions, they will be prevented from using our services. 

Transfer outside the EEA: Personal information comprising your CV may be accessed through the iau-eacademy database by third parties outside the European Economic Area ("EEA"). This could happen for instance if you apply for a vacancy where the employer is based outside the EEA.

Terms of Business

Recruitment: Each employment assignment or placement arising as a result of an introduction made by IAU eAcademy will be subject to our standard Terms of Business as they are applicable in the circumstances.  All prospective employers and clients for whom we arrange assignments or placements will be provided with a copy of the Terms of Business applicable to them at or following registration.  Separate terms and conditions also apply to the use of our Recruitment on this website.

Training Courses: Any training course purchased through this website will be subject to the terms issued by the course providers.

Content Rights

The rights in material on the Website are protected by international copyright, software and trademark laws and you agree to use the Website in a way which does not infringe these rights. You may copy material on the Website for your own private or domestic purposes, but no copying for any commercial or business use is permitted.

Security and Passwords

In order to register with the Website and to sign in when you visit the Website, you will need to use a username and password. You are solely responsible for the security and proper use of your password, which should be kept confidential at all times and not disclosed to any other person. You must notify us immediately if you believe that your password is known to someone else or if it may be used in an unauthorised way. We accept no liability for any unauthorised or improper use or disclosure of any password.


We may terminate your registration and/or deny you access to the Website or any part of it (including any services, goods or information available on or through the Website) at any time in our absolute discretion and without any explanation or notification.


We accept no liability for any loss (whether direct or indirect, for loss of business, revenue or profits, wasted expenditure, corruption or destruction of data or for any other indirect or consequential loss whatsoever) arising from your use of the Website and we hereby exclude any such liability, whether in contract, tort (including for negligence) or otherwise. We hereby exclude all representations, warranties and conditions relating to the Website and your use of it to the maximum extent permitted by law.

You agree to indemnify us and keep us indemnified against all costs, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of the Website.

You must notify us immediately if anyone makes or threatens to make any claim against you relating to your use of the Website.

Choice of Law and Jurisdiction

The use of the Website and any agreements entered into through the Website are to be governed by and construed in accordance with the English language and English law. The courts of England are to have exclusive jurisdiction to settle any dispute arising out of or in connection with the use of the Website or any agreement made through the Website.

Some of the goods or services offered through the Website may not be lawful or may otherwise not be permitted in certain countries outside the United Kingdom. If you attempt to order, receive, purchase or otherwise benefit from any such goods or services, we do not accept any liability for any losses suffered by you in using the Website which you would not have suffered had you been accessing the Website as a United Kingdom resident (including as a result of us being prevented from dealing with any application or enquiry by any law, regulation or another ruling applicable in any country).

Modern Slavery Act statement

We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. For our full Modern Slavery Act statement, please click here.

Changes to Terms and Conditions and Invalidity

These terms and conditions may be changed by us at any time. You will be deemed to accept the terms and conditions (as amended) when you next use the Website following any amendment.

If any provision of these terms and conditions is held to be unenforceable by a court of competent jurisdiction, such unenforceable shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

Registered Office

·       IAU eAcademy Ltd

·       27 Gloucester Street

·       London

·       WC1N 3AX

Company Number 12727480. Registered in the UK.



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